The Crestwood Team

Gena Zera,
Front Desk

Gina will be the first smile and welcome you to Chiro-Med Crestwood. She joined the Chiro-Med team in 2009 and has been instrumental in planning programs that educate the local community on how chiropractic care can help our families achieve wellness. She is a graduate from Northern Illinois University’s College of Business with a background in Marketing and a proud alumnus of Sigma Lambda Sigma Service Sorority where she served as President for two years.

Gina genuinely cares about our patients and looks forward to celebrating the milestones on your wellness journey with you. Gina lives by the credos “You must be the change you wish to see in the world” and “The best way to find yourself is to lose yourself in the service of others” – Mahatma Gandhi.

Crestwood Chiropractic Team Member Lori Carroll

Lori Carroll,
Front Desk

Lori has worked in the medical field for 26 years after graduating from the Bryman School for Medical Assisting. Since that time she has worked for a G.P. for eight years and an allergist for six years. She first met Dr. Miller in 1995 as a patient. Lori joined the staff and became Dr. Miller’s C.A. (Chiropractic Assistant) in 1998. Presently, Lori handles front desk reception, scheduling and other administrative duties in the Orland Park Clinic.

Lori has been married for 31 years. Lori and her husband have two daughters, who are active in music and teaching.

Crestwood Chiropractic Team Member Laura Allen

Laura Beth Allen,
LMT, NCTMB

After 20 years of holistic living and inspired by a debilitating muscular injury of a relative, Laura made the very natural career change to healthcare. After completing an internship in hospice/geriatric massage, Laura graduated from the University of Health Sciences in Lombard Illinois at the top of her class.

She went on to work in chiropractic office settings, a massage therapy wellness center and in independent private practice. Specializing in therapeutic massage and bodywork she offers techniques including deep tissue, trigger point, Swedish massage, energy work, pregnancy massage and chair/seated massage. Laura includes both western and eastern practices in her massage. Her years of personal practice and interest in yoga, nutrition and healing energy modalities serve as a foundation for her own focus and commitment to wellness.

From this foundation comes the ability to facilitate an exceptional experience of bodywork. Clients appreciate her firm touch, positive energy, intuitive skills and her specific knowledge of anatomy. Laura believes that the body, the mind and the spirit are all equally important and essential to overall health and that massage is a valuable compliment to other wellness modalities aiming at both specific and total body wellness. Her mission is to help guide people toward healing and well-being while being an active member of their healthcare team.

Crestwood Chiropractic Team Member Janelle Pattara

Janelle Pattara,
Medical Biller

Janelle joined the Chiro-Med team in 2007 as the front desk manager. In 2009 she was promoted to medical biller. She currently handles all of our patients’ insurance accounts. She graduated from the University of Illinois at Chicago with a bachelors degree in Marketing back in 2004. In July of 2009 she married her long-time best friend Matt and is looking forward to starting a family sometime in the near future.